By considering several factors we select a RPA Tool for Businness Process Automation,
First and foremost is the technology in which RPA tool has been built, like Microsoft, .NET, IBM Mainframe, Java, web etc. The tool has to be platform independent, considering many of the organizations perform their day to day tasks outside the local desktop using Citrix or Virtual machines etc. So the automation solution should be able to support any application and platform.
Next most important feature is the RPA tool’s user interface. A complex user interface will delay the process of implementation and increase the learning curve and adaptability. A more user-friendly interface like drag and drop, auto capture, image recognition etc. would be better.
It is important to know how effectively and easily the robots can be managed considering these robots are going to be replacing your human workforce. There should be a high level of visibility and control in terms of process monitoring, process change, development, re-use etc.
Security is one of the most important factors to be considered. How safe are the robots when compared to the humans? After all robots/RPA tools are also a piece of software, so how much more security controls can be implemented, test the code rigidly and lock it up, the better.